Payment Policy – LuxeLuis

Effective Date: December 25, 2025

Expiration Date: December 25, 2026

At LuxeLuis, we aim to make your shopping experience smooth and secure. Below is our payment policy outlining the accepted payment methods, security standards, and related guidelines.

1. Accepted Payment Methods

We accept the following secure payment options:

• Credit & Debit Cards (Visa, MasterCard, American Express)

• PayPal

• Bank Transfers (available for domestic orders in Vietnam)

• Cash on Delivery (COD) – Only available for selected regions within Vietnam

• E-Wallets (ZaloPay, MoMo, or others where applicable)

All payments must be made in full before your order is shipped (excluding COD orders).

2. Currency

All transactions are processed in Vietnamese Dong (VND) for domestic orders and in USD or your local currency for international orders. Currency conversion fees may apply depending on your bank or payment provider.

3. Payment Security

Your payment security is our top priority. All transactions are processed through secure, encrypted payment gateways that comply with global PCI-DSS standards. LuxeLuis does not store or access your card details.

4. Payment Confirmation

You will receive a confirmation email as soon as your payment is successfully completed. If you do not receive a confirmation within a few minutes, please check your spam folder or contact us for assistance.

5. Failed or Declined Transactions

If your payment is declined, please:

• Double-check your card details

• Ensure sufficient balance

• Try another payment method

• Contact your bank or payment provider for further support

For repeated issues, contact our support team at luxeluis@gmail.com.

6. Fraud Prevention

We monitor all transactions for suspicious activity. LuxeLuis reserves the right to cancel or hold orders for verification if fraud is suspected.

Need Help?
📧 luxeluis@gmail.com
📞 123-456-789

Thank you for shopping with LuxeLuis — where time meets trust.